Emergency Service: A Case History - 24 Hour Call-In Service

A major textile plant in South Carolina is put out of operation due to extensive lightning damage to 5kV metal-enclosed switchgear, which shattered 3000A 5kV roof bushings and heavily damaged the switchgear.

Powercon was able to get the plant back in service over the weekend.

Here's Why:

• An inventory of porcelain, copper round stock, raw materials, insulation, and other parts commonly used in primary distribution equipment.
• A workforce unrestricted and willing to do what is required to satisfy the customer. This includes all levels of the organization from salaried engineers and manufacturing supervisors, to the skilled craftsmen in the shop - some worked around the clock.
• Proficient artisans who have at their disposal, machinery and equipment to manufacture parts from working drawings, verbal instructions or duplication existing remains of damaged parts.
• Innovative engineers who understand equipment application and field installation. These engineers have a working familiarity with a wide variety of manufacturer's equipment.
• An order entry and manufacturing system with the flexibility to handle an unusual emergency burnout on the telephone.